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Frequently Asked Questions

Have questions? We've got answers.

1
What is your shipping time?

Orders are usually processed within 1 to 3 business days. Free Standard Shipping takes an estimated 5 to 8 business days, and Express takes an estimated 2 to 3 business days. We ship worldwide.

2
What is your return policy?

You can request a return within 30 days of delivery. Items must be unused and in their original packaging; opened skincare can only be returned if it arrived damaged or faulty. See our Refund Policy for full details.

3
How do I track my order?

Once your order ships you will receive an email with a tracking link.

4
How can I contact support?

Send us a message through the Contact page with your order number and we will get back to you.